天津市医院消毒供应中心人力资源配置现状调查

Human Resource Allocation in Central Sterile Supply Department in Hospitals in Tianjin

目的了解天津市医院消毒供应中心人员配置现状,为消毒供应中心人力资源的科学规划提供参考依据。方法运用自行设计的问卷,对天津市26家医院消毒供应中心的管理者就本单位人员的构成及数量、员工特征等方面进行调查。结果22家医院消毒供应中心(84.6%)的人力资源由护士和工人组成,4家医院(15.4%)只由护士组成,护士占72.5%。消毒供应中心工作人员床位比平均值为2.14∶100。护士年龄(42.5±4.6)岁,以大专以上学历(73.3%)、初、中级职称(79.1%)为主。工人年龄(40.7±15.3)岁,以初中及高中学历(72.0%)、消毒供应中心工作年限5年以下(71.2%)为主,1年内有6家医院的21名工人离职。结论以护士为主、工人数量少且流动性大是天津市医院消毒供应中心人力资源配置的特点,管理者应对消毒供应中心人员构成及数量进行科学规划,且稳定员工队伍,以促进消毒供应中心专业人才队伍的建立。

Objective To explore the present situation of human resource allocation of the central sterile supply department （CSSD） in hospitals in Tianjin, and to provide further suggestions for promoting scientific human resource allocation in CSSD. Methods Twenty-six managers in CSSD in Tianjin were investigated with a self-designed questionnaire regarding personnel structure, quantities and features of the staff, etc. Results There were 22 CSSD （84.6%） with nurses and workers, while 4 （15.4%） with nurses only. In 26 hospitals, the nursing personnel accounted for 72.5%, and the ration of staff to the bed was 2.14：100. The mean age of the nurses was （42.5±4.6） and nurses with college education accounted for 73.3% and those with primary and intermediate professional title 79.1%. The average age of the workers was （40.7±15.3） and 72.0% of the workers had graduated from senior high school and junior high school. Workers working in CSSD less than 5 years accounted for 71.2%. In recent one year, 21 workers in 6 hospitals quitted their job. Conclusion Nurses play a major role in CSSD but the number of the workers is not enough. Since the workers have a high turnover, managers should take effective strategies to promote the development of talents.