应答电话十礼节（英文）

10 “Do’s & Don’ts” of Telephone Etiquette

"Do"Speak Clearly Make sure that all your words are clear when you speak to the caller.Enunciate1your words while slightly smiling.Speak slowly;the person on the other end of the phone conversation needs to understand you.

＂Do＂ Speak Clearly Make sure that all your words are clear when you speak to the caller. Enunciate your words while slightly smiling. Speak slowly; the person on the other end of the phone conversation needs to understand you.