国内外UGC质量研究现状与展望

Research State and Prospect of UGC Quality at Home and Abroad

从UGC存在的质量问题、UGC的质量评价、UGC的质量控制这3个方面梳理了国内外UGC质量研究的主要成果,并对相关成果进行评述,指出现有研究取得的成果和存在的问题,并对未来研究应当关注的问题进行展望。认为,在研究对象上,应当关注移动UGC、非文本型UGC的质量评价与控制;在研究视角上,要关注用户行为、UGC语义内容、UGC质量三者之间的关联;在研究方法上,要融合用户研究、行为科学、信息质量、数据质量管理、大数据分析等相关理论和方法。

This paper introduces and reviews the main research achievements of user-generated content （UGC） quality at home and abroad from 3 aspects, including quality problems, quality evaluation and quality control. Then, the paper points out the research achievements and existing problems, and proposes the prospect for the concerned issue of future research. The paper be- lieves that the attention should be paid for the quality evaluation and control of mobile UGC and non-text UGC based on the research object. Based on the research method, the paper believes that it is necessary to integrate related theories and methods, such as user research, behavior science, information quality, data quality control and big data analysis.