品管圈活动在降低动脉采血后皮下血肿形成率的应用

Application of Quality Control Circle in Reducing Formation Rate of Subcutaneous Hematoma After Artery Blood-Collection

目的探讨品管圈活动在降低住院病人动脉采血后皮下血肿形成率的应用效果。方法成立品管圈小组,选定"降低住院病人动脉采血后皮下血肿形成率"为活动主题,进行现状调查,要因分析,确定主要因素,制定相应的措施并组织实施,比较品管圈活动前后动脉采血后皮下血肿形成的下降率和病人的满意度。结果实施品管圈活动后,皮下血肿形成率由活动前的10.84%降到活动后的2.56%,病人满意度由79.52%升至96.15%,差异有统计学意义(P<0.05)。结论开展品管圈活动能降低住院病人动脉采血后皮下血肿形成率,提高病人对护士操作技术的满意度,并提高了圈员工作责任心、自信心和解决问题的能力。

Objective To explore the application effect of quality control circle program in reducing subcutaneous hematoma formation rate after artery blood-collection in inpatients. Methods We set up quality control circle groups, and ＂Reducing the formation rate of subcutaneous hematoma after artery blood-collection in inpatients＂ was selected as the theme. After the impact factors had been investigated, analyzed and identified, appropriate measures were formulated and implemented. At last, the formation rate of subcutaneous hematoma after artery blood-collection and patients＇ satisfaction before and after quality control circle program were compared. Results After the implementation of quality control circle program, the formation rate of subcutaneous hematoma decreased from 10.84% to 2.56%,and the patients＇ satisfaction increased from 79.52% to 96.15%（P〈0.05）. Conclusions Quality control circle program can reduce the formation rate of subcutaneous hematoma after artery blood-collection in inpatients, improve patients＇ satisfaction with nurse manipulation techniques, and improve circle members＇ sense of responsibility, self-confidence and ability to solve problems.