创业团队内部人际信任与工作绩效间的动态关系:以加盟时间为调节变量

Dynamic Relation between Interpersonal Trust in Entrepreneurial Team and Work Performance: Moderating Role of Organizational Tenure

人际信任关系具有脆弱性,并且,加盟到创业团队的时间越长,人际信任关系发生潜在动态变化可能性越高。利用实地调研获得的199份有效问卷,研究发现:在不同时间段加盟到创业团队的成员之间,认知型信任和情感型信任都存在显著差异;在新创企业成长过程中,认知型信任对工作绩效正向作用在不断强化,而情感型信任对工作绩效正向作用却呈现退化的趋势;在新创企业成长前8年时间里,认知型信任对工作绩效正向作用要强于情感型信任。

The interpersonal trust is fragile. Along with the extension of organizational tenure,the possibility that the interpersonal trust gives rise to potential dynamic changes increases. 199 valid samples from field investigations show that among members joining entrepreneurial teams at different stages,both the cognition-based trust and the affect-based trust have significant differences. In the growing process of new ventures,the positive effect of the cognition-based trust on work performance is continuously strengthening,but the positive effect of the affect-based trust on work performance is decreasing. During the first eight years of new ventures,the positive effect of the cognition-based trust on work performance is stronger than the effect of the affect-based trust.