1WILSON,T.D,et al.Models of the information user:progress and prospects in research[A].In:SWEENEY,G.P:INFORMATION AND THE TRANSFORMATION OF SOCIETY[C].North-Holland Publishing Company,1982.
2FERGUSON, CHRIS:‘Shaking the conceptual foundation,'too: Integrating research and technology support for the next generatice of informatice service [ M ]. College & Research Libraries, 2000,61(4), 300-311.