提升政府网站政务服务能力的对策

Research on Strategies of Improving the Ability of Government Service by Using Government Websites

大力发展政府网上服务是新时期加快转变政府职能、建设服务型政府的必然要求。剖析现阶段政府网站在政务服务功能建设中存在的问题,以政府网站网上办事服务模式为切入点,以构建政府政务服务网为核心策略。从构建"一体两翼"电子政务建设模式;打造统一架构、多级联动的集约型数据共享开放平台;打造PC端网站、App客户端、微信公众服务号三端无缝集成、同步展现的智慧政务服务模式等角度提出政府网站政务服务能力提升的对策。

Striving to develop the government services by using website is the necessary requirement of accelerating the transformation of government functions,building a service-oriented government in the newage. This paper analyzes the problem of government services＇ function for building government website at the present stage and draws out the countermeasures of improving the ability of government service on government websites by building ＂one body with two wings＂model in e-government and an open intensive platform for data sharing and a wisdom government service model with seamless integration of pc client,App client and We Chat public number.