图书馆大数据服务环境下用户隐私泄露容忍度的实证研究

Empirical Study on Library Users' Privacy Leakage Tolerance under the Background of Library Big Data Service

科学评估用户隐私泄露容忍度,合理量化可控范围,可为图书馆大数据服务的信息处理和隐私保护提供理论指导和测量工具。文章通过问卷调查,从信息类型敏感性、信息接收敏感性和信息使用敏感性三个维度调查用户隐私泄露容忍度的现状、特点以及影响因素。研究表明,图书馆用户隐私泄露容忍度总体水平偏低,存在显著个体差异,受到年龄、职业等人口统计学因素的显著影响。图书馆应提高大数据服务质量,保障用户合法权益。

Library should scientifically evaluate the users＇privacy leakage tolerance and reasonably quantify the controllable range of the users＇privacy leakage in order to provide theoretical guidance and a measurement tool for the information processing and privacy protection during library big data service. Through questionnaire survey, this paper investigates the users＇privacy leakage tolerance from three dimensions, namely information style sensitivity, information collection sensitivity and information usage sensitivity, and studies empirically the current situation, characteristics and influential factors of privacy leakage tolerance. The result shows that library users＇ privacy leakage tolerance is overall at a moderately low level, existing significant individual difference and being influenced by demographic factors. Library should improve the quality of big data service and protect users＇ legitimate interest from five aspects.