南宁市社区卫生服务机构医务人员工作满意度及其影响因素研究

Research on job satisfaction and its influencing factors of medical staff in community health service institutions in Nanning

目的了解南宁市社区卫生服务机构医务人员的工作满意度及其影响因素。方法采用分层随机抽样的方法,于2015年11—12月在南宁市6城区随机抽取12个社区卫生服务机构184名医务人员进行问卷调查。调查内容主要包括医务人员的基本情况及对社区卫生服务机构的满意度情况。采用单因素和多重线性回归的方法分析影响总满意度的因素。结果社区卫生服务机构医务人员的总满意度一般,均值为(3.80±0.46)分,六个维度中工作回报维度满意度最低(3.40±0.45)分,总体情况维度最高(4.13±0.73)分;单因素分析中婚姻状况(F=5.243,P=0.006)和是否愿意继续从事现在的工作(T=3.458,P=0.001)对总满意度影响差异有统计学意义;多重线性回归分析中,职称和是否愿意继续从事现在的工作进入回归模型,为Y=4.604-0.517 X1-0.114X2。结论社区卫生服务机构医务人员工作满意度有待提高;不同婚姻状况、职称和是否愿意继续从事现在的工作对医务人员工作满意度有一定影响。

Objctive To understand the job satisfaction of medical staff in community health service institutions in Nanning and its influencing faectors. Methods The stratified random sampling method were used to collect the basic information and the satisfaction of 184 medical staff from 12 community health service institutions in 6 districts of Nanning. The self-made questionnaires were used for medical staff during December and November in 2015. Univariate analysis and multiple linear regression analysis were used to analyze the factors influencing the total satisfaction. Results The total satisfaction of medical staff in community health service institutions were in general with a mean score of （3.80 ± 0.46）. Job reward satisfaction（mean score, 3.40±0.45）was lowest and the overall satisfaction （mean score, 4.13±0.73）was highest of six dimensions. Univariate analysis found that the marital status and willing to continue to engage in the present work affected the total satisfaction with statistically significant degrees. Multiple linear regression analysis found that the title and willing to continue to engage in present work entered the regression model, Y = 4.604-0.517 X1-0.114 X2. Conclusions The job satisfaction of medical staff in community health service institutions needs to be improved. The different marital status, professional title and the willingness to continue to engage in the present work have a certain impacts on the job satisfaction of medical staff.