摘要
将供应链机制理念运用到银行的个人按揭贷款服务中,通过信息共享机制、风险防范机制、快速反应机制、业务挖掘机制等来消除个人按揭贷款服务整个流程中的无效劳动,降低经营成本,信息共享,防范风险,增强价值增值,提升服务质量,提高个人按揭客户对按揭银行的忠诚度及黏性,建立一条动态有序、高效共享、柔性共赢的银行按揭贷款服务流程。
By usage of taking the supply chain mechanism theory to the personal mortgage services of commercial banks, the author thought we could eliminate the inefficiency of the entire process in the personal mortgage services with the methods of information sharing, risk prevention, rapid response and business excavation, etc. We could also cut the operation costs, enhance add value, improve the service quality and increase the customer loyalty to the banks. In this way we may build a mortgage loans process of dynamic ordered, efficient sharing and win-win.
出处
《金融理论与实践》
北大核心
2016年第4期116-118,共3页
Financial Theory and Practice
关键词
商业银行
供应链机制
按揭贷款
服务
commercial banks
supply chain mechanism
mortgage loans
services
