大学管理类专业课堂教学互动需求研究——以《卓越质量管理与实践》课程为例

Research on Classroom Teaching Interaction Demand of College Specialized Courses of Management-Take Excellent Quality Management and Practice for Example

高校专业课课堂教学互动是一个具有普遍意义的重要议题。针对当前高校管理类专业课教学互动形式单一、互动内容粗浅及对学生需求缺乏系统识别等问题,研究整合Kano模型和IPA分析法提出管理类专业课堂教学互动需求分析模型。以某大学《卓越质量管理与实践》课程为例,首先通过Kano问卷调查识别出学生对课程互动教学的五种需求属性,然后结合IPA分析矩阵确定学生对不同属性的教学互动需求重要度和满足程度的感知,最后根据Kano模型和IPA分析矩阵确定课堂互动需求的改进策略与维持策略的优先权,提炼出精准的需求分析及改进对策帮助任课教师提升课堂互动效果和学生满意度。

Classroom teaching interaction of specialized courses in colleges and universities is an important topic for discussion with universal meaning.In allusion to problems such as single form of teaching interaction of specialized courses of management in current colleges and universities,superficial interaction contents and lack of system identification of student demand,this study puts forward an analysis model for teaching interaction demand of specialized courses of management based on Kano model and IPA method.Taking the course of Excellent Quality Management and Practice in a university for example,this study first identifies five demand attributes of students for interactive course teaching through Kano questionnaire survey,then determines students＇perception about the degree of importance and satisfaction degree of teaching interaction demands of different attributes based on IPA analysis matrix,finally specifies improvement strategies for classroom interaction demand and the priority of maintaining strategies according to Kano model and IPA analysis matrix,and extracts accurate demand analysis and improvement countermeasures to help teachers improve classroom interaction effect and students＇satisfaction degree.