服务模块化、战略柔性与创新绩效——基于金融企业的实证研究

Service modularization,strategic flexibility and innovation performance:An empirical research based on financial service

服务模块化作为一个新兴问题,既是模块化理论在研究焦点上的转变,也是服务创新研究的新拓展。研究首先在理论分析基础上,逐次剖析了服务模块化与创新绩效、服务模块化与战略柔性、战略柔性与创新绩效之间关系。随后构建结构方程模型,收集数据并展开实证研究,提出并证明了服务模块化、透过战略柔性作用于金融企业的创新绩效的路径机制。最后,研究将结论与现有文献进行链接讨论,明晰了结论的适用条件,并提出有待解决的未来研究问题。

Service modularization is an emerging issue, which is not only a transition of modularization theory, but also a new expansion of service innovation research. Based on literature review, this paper separately analyzed the relationship between service modulariza- tion, strategic flexibility and innovation performance. And then constructed structural equation model, collected data and carried out empirical study. This paper proposed and proved the internal mechanism of service modularization and innovation performance. At the end, the research linked the conclusions with existing literature, proposed some practical suggestions and further research directions.