论多重感觉对产品体验的影响

THE EFFECT OF MULTI SENSORY PERCEPTION ON PRODUCT EXPERIENCE

我们通过视、听、触、嗅、味等不同感觉通道感知外部信息。设计研究领域的传统观点认为,视觉在用户对产品的感知过程中起主导作用。然而,近年来诸多学者对此提出异议,认为多重感觉对用户体验有重要的作用。本文综述了近几年国内外在多重感觉设计领域的主要研究成果,在此基础上系统地从以下两个层面阐述多重感觉对产品用户体验的影响:1)多重感觉设计对产品即刻和长时(不同使用阶段)感知体验的影响。2)多重感觉体验对产品情感体验的影响。此外,文章还阐述了多重感觉影响产品体验的认知理论基础。

We perceive outside information through sensory modalities as vision, audition, otfaction, taction and gustation. Previous design research believed that vision has played the dominate role during the perception and sensation process. However, in recent years, many researchers claimed that multi-sensory has inevitable impacts on product user experience. This article reviewed major research findings in the multi-sensory design field and systematically concluded the impact of multi-sensory perception on product user experience based on these findings. We presented our conclusion in the following two aspects： 1） the instant and long-term （including different user experience stages ） effect of multi-sensory design on product perceptive experience. 2） the effect of multi-sensory design on product emotional experience. Moreover, this article explained the cognitive bases for the effect of multi-sensory perception on product experience.