护理绩效考核体系在非病区护理岗位中的建立与运用

Establishment and application of nursing performance appraisal system in non- endemic nursing posts

目的:探讨护理绩效考核体系在非病区护理岗位中的建立与运用,实现对不同岗位护士的绩效考核管理。方法:通过成立医院护理行政委员会、护理绩效管理委员会及科室绩效考核小组等,确定医院护理绩效考评标准、计算方法。将护理绩效考核分为职称30%、工龄20%、临床护理50%的100分制考核标准再结合扣罚与奖励形成一套完整的护理绩效考核体系。结果:护理绩效考核体系在非病区护理岗位中得以实现及运用,护士对护理绩效改革后满意度明显高于改革前(P<0.05)。结论:护理绩效考核体系在非病区护理岗位中的建立与运用,体现了多样性、客观性、公平性,达到了护理绩效考核的目的,提高了护理质量与护士满意度,推进了优质护理服务。

[ Objective]To discuss the establishment and application of nursing performance in the non- endemic nursing posts, in order to develop the performance appraisal system for different nursing posts. [Method]The criteria and calculation mechanism of the nursing performance appraisal was set up by jointly working with Hospital Nursing Administration Committee, Nursing Performance Management Committee and Department Performance Group. Hereby the 100 points evaluation method was developed, in which job title takes 30%, working length takes 20% and clinical nursing care takes 50% contribution. Combined with the penalty and reward, a complete set of performance evaluation system of nursing formed. [ Result] Nursing performance appraisal system in non ward nursing post was realized and applicated. After the reform of nursing performance, the nurses＇ satisfaction was significantly higher than that before the reform （ P 〈 0.05）. [ Conelusion]The establishment and application of nursing performance appraisal integrated diversity, objectiveness and fairness and achieved the purpose of evaluating the nursing performance. Meanwhile, it improved the quality of nursing service as well as the satisfaction of nurses, consequently upgrzded the nursing services overall.