服务模块化对金融企业创新绩效的影响:组织模块化的调节作用

Service Modularization and Innovation Performance of Financial Enterprises:The Mediation Effect of Organizational Modularization

本文通过数据样本证实服务模块化对金融企业创新绩效存在正向影响。在此基础上,进一步发现组织模块化对服务产品模块化-创新绩效之间的关系有正向的调节作用,但对服务流程模块化-创新绩效之间的关系的正向调节作用未予证实。加入到"镜面假设"的新近对话中,有助于探明产品模块化、流程模块化和组织模块化三个维度之间的关系,从而把握技术型创新与管理型创新之间的紧密联系。

This paper first conducts an empirical study to prove the existence of a positive impact of service modulariza- tion on the innovation performance of financial enterprises. Further studies studies find that organizational modularization has a positive mediation effect on the relationship between service product modularity and the innovation pcrf^rmanc, e, while its posi- tive effect on the relationship between service process modularization and the innovation performance is not found. This study, with its use of the ＂mirror hypothesis＂ is conducive to the study of the relationship among the three dimensions of product mod- ularization, process modularization and service modularization.