基于交互记忆系统的团队发展状况分析方法

Analytical method of team development status based on transactive memory system

通过对团队发展状况进行分析,可以了解团队的发展状态,评价团队的发展过程,为团队建设提供必要的决策依据.本文从知识视角,依照交互记忆系统理论,指出交互记忆系统可以作为团队知识的表示模型之一,并提出了基于交互记忆系统对团队发展状况进行分析的方法.首先,对成员的知识构成进行分析,针对成员的交互记忆中差异知识,提出了成员的交互记忆-差异知识模型(TM_DKM);其次,通过整合所有成员的差异知识得到交互记忆系统,提出了用交互记忆系统表征团队知识的交互记忆系统模型(TMSM);再次,在TM_DKM和TMSM基础上提出了团队发展状况分析方法;最后,结合一个实例对上述模型和方法进行了验证,并对实例中该团队的发展状况进行了评述.本文提出的方法可用于创新团队的状态评价和发展过程评价以及问题诊断等,比如教育部创新团队、国家创新群体以及更广泛的团队分析之中.

Analyzing the status of team development can help to evaluate team current state and development process and provide necessary decision supports for team building. This paper,from the perspective of knowledge,shows that transactive memory system（ TMS） can be used as a team knowledge representation,and proposes a method to analyse team development based on TMS. Firstly,according to a member’s knowledge structure,especially differentiated knowledge in his transactive memory,a member’s transactive memory-differentiated knowledge model（ TM_ DKM） is proposed. Secondly, a transactive memory system model（ TMSM） is proposed by integrating all members’ differentiated knowledge. Then,an analytical method of team development status based on TM_DKM and TMSM is put forward. Finally,a case study is given to validate our model and method. Our method can be used to study innovation teams including their state and development process evaluations as well as problem diagnosis,such as innovative teams in the ministry of education,national innovative groups,and so on.