汽车保险与理赔课程改革探讨——以保险电销岗位(续保专员)为例

Discussed of the curriculum reform about Auto Insurance and Claims——based on telemarketing job(Auto insurance renewal)

在汽车后服务市场中,汽车保险对各个品牌4S店、维修厂而言,地位越来越重要。汽车续保业务已经是汽车保险相关业务中非常重要的一部分。文章以汽车保险电销岗位(续保专员)为例,对《汽车保险与理赔课程》的课程改革提出观点,以适应汽车商务类学生的就业岗位需求。

In the car services markets, the position of Auto insurance is increasingly important for automobile 4S dealers and the garage.Auto renewal business is already a very important part of car insurance business. This articlethat based on insurance telemarketing job（Auto insurance renewal） put forward the point of the curriculum reform about Auto Insurance and Claims to adapt to the employment requirement of the auto business students.