排队论在食堂窗口服务中的应用

Applications Of Queuing Theory In Dining Room

本篇文章通过分析学校食堂窗口的排队系统这样一个实例,应用排队论,为学校食堂窗口服务构建相应的定量模型。通过建立数学模型,利用排队论中的相关知识结合MATLAB软件求得了合适的窗口数,然后再结合实际分析食堂的利益,在两者之间进行权衡,得到了窗口数量的最优解。

This article, through the analysis of the school cafeteria window queuing system such a examples, the application of queuing theory and corresponding quantitative model is built for the school canteen service window. Through the establishment of mathematical model, using queuing theory knowledge combined with MATLAB software was used to derive the appropriate number of windows, and then combined with the actual analysis of the canteen of interests, in between trade-off optimal number of window are obtained.