本科实习护生护患沟通能力的影响因素分析

The influencing factors of the nurse-patient communication ability in nursing undergraduates

目的：调查本科实习护生护患沟通能力现状,分析影响其护患沟通能力的因素。方法：选取505名本科实习护生,采用情绪智力量表、共情能力量表和护患沟通能力调查表进行调查。结果：本次调查实习护生情绪智力量表总分为（126.77±13.12）分,共情能力量表总分（112.35±12.96）分,护患沟通能力学生调查表总分（52.55±7.45）分。护生的家庭关系、专业态度、参加活动频率是影响护生护患沟通能力的影响因素（P〈0.05～P〈0.01）,护生的护患沟通能力与其共情能力、情绪智力均呈正相关关系（P〈0.01）。结论：护生家庭关系越和睦、专业态度越积极、参加活动的频率越高,其护患沟通能力越高。护生共情能力和情绪智力越高,其护患沟通能力也越高。

Objective： To investigate the current status of nurse-patient communication ability in nursing intern undergraduates,and analyze its influencing factors. Methods： The emotional intelligence,empathy and nurse-patient communication abilities in 505 nursing intern undergraduates were investigated using emotional intelligence ability scale,empathy ability scale and nurse-patient communication ability scale. Results： The total scores of the emotional intelligence,empathy and nurse-patient communication abilities were（ 126. 77 ±13. 12）,（ 112. 35 ± 12. 96） and（ 52. 55 ± 7. 45）,respectively. The family relationship,professional attitude and frequency of participating activity in nursing intern undergraduates were the influencing factors of nurse-patient communication ability（ P〈0. 05 to P〈0. 01）. The nurse-patient communication abilities in nursing intern undergraduates were positive correlation with emotional intelligence and empathy abilities（ P〈0. 01）. Conclusions： The nurse-patient communication abilities in nursing intern undergraduates with good family relationship,active professional attitude and high frequency of participating activity are high. The higher the emotional intelligence and empathy abilities are,the higher the nurse-patient communication abilities of nursing intern undergraduates are.