社区服务信息系统建设

On the Construction of an Information System for Community Service

社区服务信息系统是借助社区电子政务公用网络平台,利用网络资源和信息资源,通过对信息网络的扩展和开发,建立一个政府部门、街道办事处、社区居委会的信息网络和信息管理服务体系。确保在建立社区服务信息公共网络平台的同时,通过社区服务信息系统搭建一个社区服务管理信息系统、社区门户网站集群和社区服务呼叫中心的社区服务信息系统网络,使其实现接入信息渠道、会员身份信息认证、服务流程和服务标准统一的社区服务体系。全方位带动社区的服务业发展,增加社区的就业机会,提高教育服务水平,实现高质量高准确率以及标准统一的信息服务目标,相互促进使其具有一个良好的发展前景。

The information system for community service is an information network and information management and service system of government departments, sub-district administrative offices and community neighborhood committees, established by means of the public network platform for community e-administration, network and information resources and based on the expansion and development of the information network. Based on ensuring the establishment of the public network platform for community service information, a system integrating community service management information system, community portal websites cluster and community service call center is constructed, in order to make it a community service system with channels to access information, membership identity authentication and standardized and unified service process. The aim is to promote the overall development of community service, provide more jobs in communities, improve the level of education and service, and realize high-quality and united information service. Through mutual promotion, it will have a favorable future.