服务型政府知识共享影响因素的理论研究——基于自我决定理论和社会资本理论

A Theoretical Research on the Knowledge Sharing Factors of Service-oriented Government--Based on Self-Determination Theory and Social Capital Theory

随着知识经济时代的到来,知识已成为政府机构持续发展的核心力量。服务型政府是一个为全社会提供公共产品和服务的政府,为了能够更加及时、有效的对公众需求做出回应就必须加快推动政府机构的知识共享。基于服务型政府的特征和基本要求,结合自我决定理论和社会资本理论的相关研究,从个人行为动机和组织社会化两个层面对政府机构知识共享的影响因素进行分析,提出了促进服务型政府知识共享的理论模型。最后根据该模型提出了针对性的对策,以推动服务型政府进行有效的知识共享。

Comes as the knowledge economy era, knowledge has been a core strength for government development.Service-oriented government is a kind of organization that provides public goods and service for the whole society. In order to respond to public demand timely and effectively, the service-oriented government must promote the knowledge sharing within its agencies. This paper uses an extensive literature review method. Based on the features of Service-oriented government, the report takes Self-Determination Theory and Social Capital Theory as the theory framework to analyze the knowledge sharing factors of the government from two aspects, which include individual behaviour motivation and organizational socialization. Then, propose a conceptual model of promoting the knowledge sharing in service-oriented government. Finally, provide some countermeasures for effectively driving the knowledge sharing in service-oriented government.