高校网络教学TQM质量监控体系应用研究——以南昌大学抚州医学院网络教学管理为例

A Study of the Application of the TQM Quality Monitoring System for Higher Education Online Instruction——A Case Analysis of the Online Instruction Management at Fuzhou Medical College at Nanchang University

网络教学TQM质量监控体系在南昌大学抚州医学院内经过2012、2013年的运行,已经初显网络教学质量管理成效。为评价网络教学TQM质量监控体系的适宜性、公平性和运行效果,文章对比分析了2014年和2015年两次教师网络教学问卷调查结果,2014年和2015年两次学生网络教学课程在线学习情况问卷调查结果,以及2012年、2013年和2014年连续三年的教师网络教学质量年度评价结果。根据分析结果 ,掌握网络教学质量现状,找出存在问题,针对影响网络教学质量的主要因素制订对策,提出改进网络教学质量的建议。

The Online Instruction TQM Quality Monitoring System has been successfully implemented at Fuzhou Medical College at Nanchang University since 2012. The effects of this system have been displayed. In order to evaluate the suitability, fairness, and effects of implementation, the authors of this paper analyzed the data collected with the Teachers＇ Survey on Online Instruction in 2014 and 2015, the Students＇ Survey on Online Learning in 2014 and 2015, and the Evaluation of Teachers＇ Online Instruction in 2012, 2013, and 2015. The results of data analysis helped us understand the current status of the quality of online instruction and find out existing problems. The results also helped us develop strategy to deal with influential factors that affected the quality of online instruction, and propose suggestions on how to improve the quality of online instruction.