摘要
管家、贴身管家、旅游管家出现在人类社会发展的不同时期,为满足权贵、富裕群体的需求而产生。三者产生的背景及目标相似,但服务对象及素质要求各有不同,管家服务属于家政服务领域,贴身管家出现在高星级酒店,旅游管家则在旅行社、旅游集散中心、酒店等为客人提供服务。在现代服务业发展新背景下,管家式服务必将逐步向其他服务领域延伸发展。
The butler and the butler servicer following with the tourism housekeeper can be easily found in the different period during the development of the human society,satisfying the substantial need of the bigwigs and the rich.Although the background and the objectives of this three are similar,they are constituted with the different service object and requirements to the quality.The butler belongs to the field of housekeeping,the butler servicer appeared in the high star-level hotel,and the tourism housekeeper are serving guests in the travel agency,travel distribution center,and hotel.Under the background of the development in the modern service industry,butler service shall gradually extend to the other areas of service.
出处
《武夷学院学报》
2016年第5期40-43,共4页
Journal of Wuyi University
基金
武夷学院社科类项目(XL201312S)
关键词
管家
贴身管家
旅游管家
管家式服务
butler
personal butler
tourism housekeeper
butler style service