数字图书馆微服务评价指标体系构建及实证研究

Assessment of Digital Library's Micro-services: An Empirical Study

【目的】基于人–信息–技术互动的视角构建数字图书馆微服务评价指标体系,旨在为数字图书馆微服务建设提供理论依据和评判标准。【方法】提出基于聚类方法的群组AHP方法,利用其构造判断矩阵,对数字图书馆微服务指标体系进行测评,并选用模糊数学中隶属度函数作为标度系统对国内外10个具有代表性的数字图书馆进行实证研究。【结果】实证结果表明,指标体系具有实际应用价值和较强的可操作性,能更好地指导数字图书馆进行微服务建设。【局限】评价指标、评价标准、指标权重等还需根据各数字图书馆微服务的具体情况、具体问题进一步深入分析。实证研究的样本量较少,结论具有局限性,指标的确定和分值的给定(采用少数专家打分方式)带有主观性。【结论】在理论层面,基于人–信息–技术互动视角构建的评价指标体系,为数字图书馆微服务建设提供新的研究视角;在实践应用层面,通过对微服务的评价提升数字图书馆微服务质量和效率,从而达到满足用户需求和期望的目标。

[Objective] This research establishes an assessment mechanism for digital library＇s micro-services from the perspectives of user, information and technology. It provides the theoretical foundation and criteria for us to improve the micro-services. [Methods] First, we proposed a Group AHP method based on clustering technique to construct a judgment matrix to evaluate the target system. Second, conducted an empirical analysis of 10 representative digital libraries from China and abroad with the fuzzy membership degree function. [Results] The proposed mechanism was practical and could help us improve the micro-services of digital libraries. [Limitations] The assessment criteria should be further examined under the specific circumstances facing the digital libraries. The sample size of the empirical analysis is small, thus, the conclusion might be limited and subjective. [Conclusions] This paper provides new research perspectives for the digital library micro-services, as well as methods to improve their quality and efficiency.