论对突发性耳聋患者的人文关怀

On the Humanistic Care for Patients with Sudden Deafness

突发性耳聋患者具有烦躁与情绪波动、孤独与自闭、焦虑与抑郁的心理特点,在诊疗过程中,他们迫切需要人文关怀以减轻其心理负担、提高治疗效果;具体的措施,包括营造舒适温馨的就医环境、施行良好有效的医患沟通、对患者进行相关医学健康知识宣教以及心理疏导等;这些措施体现了有利无伤以及尊重的原则,符合新医学模式的宗旨和理念,具有深厚的伦理学意义。

Patients with sudden deafness have psychological characteristics of irritability, mood swing, loneliness, isolation, anxiety and depression, and they urgently need humanistic care in the process of diagnosis, which can reduce their psychological burden, and improve the effect of treatment. The specific measures include creating comfortable medical environment, making good and effective doctor-patient communication, and giving patients related medical health knowledge education and psychological counseling, etc., which embody the principle of good without damage and respect, conform to the aim and idea of the new medical mode, and have profound ethical meaning.