摘要
当前紧张的医患关系迫使医院管理者不断探讨研究防范医疗纠纷,改善医患关系的各项管理措施。以厦门市某三甲医院为例,回顾分析2013-2014年发生的医疗纠纷,分析引发纠纷的原因,提出规范医患沟通时机和医方主体资质的整改方案并付诸实施,通过效果评价,论证该整改方案有利于减少医疗纠纷,改善医患关系。
Nowadays, the intense doctor- patient relationship force hospitals＇ managers continuously discuss various management measures to prevent medical disputes and improve the doctor - patient relationship. This paper takes a Xiamen top three hospital as an example, analyzes the medical disputes from 2013 to 2014 and the causes of disputes. It puts forward the propose of standardizing doctor - patient communication time and doctor＇s qualification, and carries out it. Verify the improvement program which is beneficial to reduce medical disputes and improve the doctor- patient relationship by effectiveness evaluation.
出处
《卫生软科学》
2016年第6期61-64,68,共5页
Soft Science of Health
关键词
住院病例
医患沟通
时机
主体资质
hospitalized cases, doctor - patient communication, time, doctor＇s qualification
