苏格兰公共图书馆的战略研究与设计思考——基于《目标与机遇—2015-2020苏格兰公共图书馆战略》

Research on the Strategy and Design for Public Libraries in Scotland——Based on“Ambitions and Opportunities-A Strategy for Public Libraries in Scotland 2015-2020”

文章从苏格兰公共图书馆的发展现状与外部环境出发,介绍和归纳了《目标与机遇——2015-2020苏格兰公共图书馆战略》(以下简称《战略》)的主要内容与特点,提炼并重点阐述了《战略》中或可供中国区域性公共图书馆参考的"深度开放""数字融合""社区营造""服务集成""创新创业""满意度评估"等6大要点,进而基于服务设计概念探讨了《战略》的设计属性与不足之处,并借助前沿创新理论——"框架创新"分析了《战略》所展望的图书馆服务可能面临的问题的特征。

Based on the status quo and the context of public libraries in Scotland, this paper describes and summarizes the main contents and characteristics of ＂Ambitions and Opportunities——A Strategy for Public Libraries in Scotland2015-2020 ＂, especially the six key points which may be helpful to the planning of strategy for regional public libraries in China, which are ＂deep openness＂, ＂digital inclusion ＂,＂community empowerment ＂, ＂service integration ＂, ＂innovation and entrepreneurship ＂,and ＂ satisfaction assessments ＂. Then the nature and weakness of ＂Strategy＂ are analyzed from the point of its design and the problems library services may confront are explored through a cutting-edge theory——＂Frame Innovation＂.