领导情感信任对员工工作倦怠感及组织承诺的影响

The Impact of Trust in Leadership on Staff's Job Burnout and Organizational Commitment

采用领导情感信任、工作倦怠和组织承诺量表,通过对161名企事业在职员工的问卷调查研究,探讨领导情感信任对员工工作倦怠及组织承诺的影响。结果表明∶领导情感信任对情绪衰竭及工作漠视这两个维度具有负向预测作用,情感信任与组织承诺各维度都存在显著的正相关。在控制了性别、年龄、教育程度、工作年限及收入水平等人口统计学变量后,领导情感信任可以解释组织承诺的27.2%的变异。进一步研究表明:工作漠视对感情承诺和规范承诺为显著的负面影响,对持续承诺有边际显著的负面影响。得出的结论是:领导情感信任对情绪衰竭及工作漠视具有负向预测作用,还可作为员工组织承诺的重要正向预测指标。

With a rating scale of staff＇s trust in leadership, job burnout and organizational commitment, the paper makes an analysis of questionnaires among 161 staffs of institutions and enterprises to reflect the impact of staff ＇s trust in leadership on job buyout and organizational commitment. The result has shown that staff ＇s trust in leadership＇s negatively predictable function to their emotional exhaustion and job burnout. As a contrast, there has been a positive correlation between the trust in leadership and organizational commitment of various aspects. After controlling some demographic variables such as gender, age, educational background, working experience and income, the trust in leadership can explain 27.2% of variables in organizational commitment. Further studies show that job burnout has a prominent negative influence on affective commitment and normative commitment while has a significant negative marginal effect on continuous commitment. The paper finally concludes that staff ＇s trust in leadership has a negative predictable effect on emotional exhaustion and job burnout but serves as a positive predictor of staff ＇s organizational commitment.