辱虐管理的破坏性在家族企业与非家族企业中的对比研究

The Comparative Study of Destructiveness of Abusive Supervision Between Family and Non-Family Businesses

本文借助案例研究方法,对3家家族企业与2家非家族企业中共计27名员工进行了深入调研和访谈,通过对比家族企业和非家族企业中辱虐管理对员工产生的影响,进一步探索辱虐管理效能发挥的作用机制与作用边界。经过数据的收集、编码、分析,归纳出辱虐管理、家庭氛围和心理认同、心理护佑等变量之间的逻辑关系,并据此提出五个研究命题。研究发现,与非家族企业相比,家族企业中的家庭氛围有其特殊性,即情理交融式的家庭氛围,这一特有的家庭氛围使得辱虐管理在对员工的感知、意义建构与行为反应层面的影响中表现出与非家族企业明显不同的作用效果。本研究通过对比家族企业与非家族企业中辱虐管理的效能差异,深入了对辱虐管理作用机制与作用边界的认识,拓宽了家族企业作为情境因素的研究视角,对中小企业管理实践也具有启发性意义。

By using qualitative research method based on in-depth interview with 27 employees from 3 family businesses and 2 non-family businesses, this research further explores the mechanism and border of abusive supervision effect through the comparative study among family and non-family business. After data collection, coding, analysis process, we generalize the logical relations among the variables of abusive supervision, family atmosphere, psychological recognition and psychological shielding. Then we put forward five propositions related to these variables. We found that, compared to non-family businesses, the atmosphere of family business has its own particularity, called blending of subject and object, which makes the impact of abusive supervision on employees＇ perceived, sense-making and behavioral reaction a lot differences with non-family firm. By comparing the effect of abusive supervision between family and non-family firms, we could deeply understand the mechanism and border of abusive supervision effect, broaden the research perspective of taking family business as a context variable. Additionally, the research findings have instructive significance for the SME management practice.