获取患者反馈,改进全科医疗服务质量 各种方法混杂,且未经充分评估,患者感到失望,医生也未觉受益
Patient feedback for quality improvement in general practice A mixed bag of poorly evaluated methods leaves patients frustrated, and doetors little wiser
摘要
要想确保服务能够满足目标人群的需求,最好的办法是获得体验反馈,并鼓励服务提供方采取措施解决其中发现的问题。多年来,这一直体现在健康政策中,但在初级医疗保健中贯彻得如何呢?
出处
《英国医学杂志中文版》
2016年第7期364-365,共2页
The BMJ Chinese Edition
参考文献6
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