生态学视角下的图书馆用户需求管理——理念与模式

Library Users Demand Management in Ecology Perspective——Concepts and Models

本文从生态学理论出发,对图书馆用户需求管理开展研究。在分析图书馆用户需求管理现状的基础上,阐述了生态学视角下图书馆用户需求管理在研究角度、管理角度上的转变。丰富并拓展了用户需求管理理念,提出了用户需求的管理起点观、用户需求资源观、用户需求的系统负熵观等观点。最后,构建了生态学视角下的图书馆用户需求管理模式。本文是对用户需求的深入研究和拓展,尤其是以用户需求为出发点,探究图书馆相关管理工作,对今后图书馆工作的开展、图书馆服务供给侧结构性调整具有积极的借鉴意义。

Library users demand management has been researched from the ecological perspective. Based on the analysis of the library users demand management status, library users demand management changes on the view of research and nmnagement has been expounded. Concept of users demand be more rich, and viewpoint of user demand management starting point, user demand resources and user demand system negative entropy. The library users demand management mode in ecological perspective has been build in the end. This paper studied and developped of user demand, especially to user demand as the starting point to explore the library＇s management which has positive significance to the development of hbrary work in future and hbrary service supply side structural adjustment.