9Bosque I R D, Martin H S. Tourist satisfaction a cognitive- affective model [J]. Annals of Tourism Research, 2008, 35(2) : 551 -573.
10Truonga T H, Foster D. Using HOLSAT to evaluate tourist satisfaction at destinations: The case of Australian holidaymakers in Vietnam [ J]. Tourism Management,2006, 27 (5) : 842 - 855.