政府治理网络群体性事件的对策建议

Measures and Recommendation for Governance Network Mass Disturbances

面对网络群体性事件频发的社会现象,网络政治参与问题引起社会普遍关注。研究发现,网络群体性事件的过程主要包括萌芽期、发展期、激化期和消退期四个阶段,在此过程中,政府在预防及治理方面存在应对不及时、网络监管手段匮乏、治理行为失准等困境,解决之策包括建立完善网络技术监督机制、建立政府危机公关部门、积极发挥非政府组织的作用以及增强舆论引导等方面。

In the face of frequent occurrence of the network mass disturbances, the network political participation problems cause social widespread concerns. The study found that the network mass disturbances process including germination period, development pe- riod, intensify stage and fading stage. The government has a lot of problems to deal with the network mass disturbances, such as pre- vention arkd treatment which is not timely response to this sort of thing, the lack of Internet supervision means, and management behav- ior loses. According to the research, the solution is included to establish and improve the supervision of the network technology, to es- tablish the government crisis public relations department, andL to be able to play the role of non - governmental organizations and strengthen the public opinion guide.