摘要
着重介绍了电力营业大厅风险隐患情况。通过分析电力营业大厅风险隐患情况的原因与分类,提供解决风险隐患的有效手段,降低了由于客户不满意造成的风险投诉率。
This article focuses on the case of the power business lobby potential risks. By analyzing the causes and potential risks in the business hall category electricity situation, provides an effective means to resolve potential risks, and reduces the risk of customer dissatisfaction complaint rate due cause.
出处
《现代工业经济和信息化》
2016年第15期118-119,共2页
Modern Industrial Economy and Informationization
关键词
电力营业大厅
服务
风险隐患
power business hall
services
potential risks
