医院消毒供应室质量缺陷管理

Quality Defect Management in the Hospital Disinfection Supply Room

目的探讨医院消毒供应室工作质量缺陷内容及管理措施。方法成立消毒供应室质量管理小组,运用鱼骨图等工具对医院消毒供应室存在的质量缺陷种类及原因进行分析,提出相应管理措施,以改善医院消毒供应室工作质量缺陷现状。结果通过工作人员头脑风暴效应,制定并实施一系列改进措施,消毒供应室存在的质量缺陷得到有效改善管理。结论消毒供应室是医院工作的重要保障科室,其工作质量直接关系着医院的整体管理水平,将鱼骨图运用到消毒供应室的质量缺陷管理中,可有效降低消毒供应室管理缺陷发生率,保障科室工作的严谨性和安全性。

Objective To study the work quality defect content and management measures in the hospital disinfection supply room. Methods The disinfection supply room quality management group was established, the existing quality defect kinds and causes in the hospital disinfection supply room were analyzed by the fishbone diagram tool and the corresponding management measures were put forwards in order to improve the work quality defect status in the hospital disinfection supply room. Results A series of improvement measures were worked out and implemented by the brainstorm effect of work staff, and the quality defect in the disinfection supply room was effectively improved and managed. Conclusion The disinfection supply room is an important support department in the hospital work, and its work quality directly concerns the whole management level of hospitals, the application of fishbone diagram in the quality defect management in the disinfection supply room can effectively reduce the incidence rate of management defect in the disinfection supply room and ensure the strictness and safety in the department work.