关于血站后勤工作精细化管理的思考

Reflection of Refined Management of Logistic Work in Blood Station

血站后勤保障服务作为血站的保障和支持系统,是血站服务价值链中不可或缺的重要一环,血站后勤管理水平的高低,直接影响血站的采供血质量和服务水平。血站后勤推行精细化管理是新医改形势下的必然要求,近年来淮安市中心血站在后勤保障领域实施一系列精细化管理措施——转变服务理念、创新精细化服务,血液运输的关键问题是血液的冷链控制,外包服务管理精细化,引入成本管理、做到精细核算,完善合同条款、确保精细履约等,将精细化管理的理念和方法融入血站后勤管理领域,具有十分明显的应用推广价值。

As the safeguard and supportive system, blood station logistic safeguard service is an indispensable link in the blood station service value chain, and the blood station logistic management level has a direct effect on the blood collection and supply quality and service level, and the promotion of refined management in blood station is the necessary requirement in the new medical reform situation, in recent years, a series of refined management measures such as transforming service notions, innovating refined services have been implemented in the logistic safeguard field by Huaian central blood station,and the key issues of blood transfusion are the cold chain control of blood, refined outsourcing service management, introducing cost management, refined check, improving contact provisions and ensuring refined performance, and the introduction of refined management idea and method in the blood station logistic management field is of extremely obvious application and promotion value.