4Chee W Chow, Denise Ganulin, Kamal Haddad, James Williamson. The balanced scorecard: A potent tool for energizing and focusing healthcare organization management. Journal of Healthcare Management [J]. Chicago: May/Jun 1998. Vol. 43, Iss. 3; 263, 18.
5George H Pink, Ian McKillop, Ellen G Schraa, Colin Preyra, el al. Creating a balanced scorecard for a hospital system [J]. Journal of Health Care Finance.N.ew York: Spring 2001. Vol. 27, 3; 1, 20 pgs.