门诊预约系统改进与应用

Improvement and Application of the Outpatient Appointment System

以福建医科大学附属协和医院门诊预约系统为例,介绍系统建设的背景和意义、功能、流程并对系统建设及应用过程中存在问题进行探讨,提出有效增加门诊预约率的途径,包括预约就诊宣传、分时预约、多元化预约、实名预约挂号等,同时也对系统运行效果进行分析。

Taking the outpatient appointment system of Fujian Medical University Union Hospital as an example, the paper intro- duces the construction background and significance, functions and processes of the system, discusses problems existing during system construction and application, and proposes ways to increase the rate of outpatient appointment effectively, including publicity of appoint- ment, time - sharing appointment, diversified appointment and real - name appointment and registration. Also, it analyzes the operation effects of the system.