基于SNS的隐性知识显性化模型研究

A model of transforming tacit knowledge into explicit knowledge based on SNS

促使知识从隐性转化为显性是知识管理的目标之一。文章以SNS用户隐性知识显性化为研究对象,分析基于SNS的隐性知识显性化的影响因素特征与动机,在此基础上构建包含技术、数据资源、管理控制和应用服务等层级的隐性知识显性化模型,详细分析了应用服务层的核心模块,该模型各模块相互支撑,有效促进隐性知识向显性知识转化,最后对显性化过程进行探讨。

Transforming tacit knowledge into explicit knowledge is one of the goals of knowledge management. By taking the users of SNS as our research objects, this article makes an analysis of characteristics and motivations of the factors influencing the transformation. This transformation includes technology, data resources and application services. The authors of this article also make a detailed and complete study of the model blocks in service, the mutual support among the model blocks, in order to achieve the smooth realization of the transformation from tacit knowledge into explicit knowledge. The whole process of the transformation is finally probed in this article.