高校图书馆组织气氛实证分析

Study on Organizational Climate Assessment of University Library

文章以实证方法探讨高校图书馆组织气氛的总体状况及其与服务质量之间的影响关系。文章围绕ClimateQUAL^(TM)的宗旨和指标体系,根据调整后的最终指标体系,选取高校进行实证研究,引入人口统计信息表,分析高校图书馆组织气氛在性别、职称、年龄、学历等上的差异。研究表明,女性对组织气氛的感知基本高于男性;年龄变量、学历变量、婚姻变量及职称变量不同也不会引起馆员的组织及其各维度的显著性差异;在工作年限、单位规模、单位类型、部门变量分组上,有部分维度存在显著性差异;进一步的线性回归研究结果显示,前置指标对结果指标产生显著影响。

This article discusses the relationship between the overall Organizational Climate of university library and the quality of library service empirically. Focusing on the purpose of Climate QUALTM and index system,the author dose empirical research on Chinese universities,analyzes the difference of organizational climate in gender,age,title,education and so on with demographic information table. The results show that women perception of organizational climate is better than men; different age, education, marriage and job title do not lead to significant differences in organizational climate;variables of working lives,unit size,unit type,division differ significantly on some dimensions. Further linear regression research shows that pre-index have a significant impact on the outcome.