盐城市三级医院护士工作满意度与离职倾向的相关性分析

The relation between work satisfaction and turnover intention of the nurses in tertiary hospitals of Yancheng

目的 :分析盐城市三级医院护士工作满意度对离职倾向的影响。方法 :采用离职倾向量表和自行编制的工作满意度量表,运用便利抽样的方法,对盐城市6所三级医院的661名护理人员进行调查。结果 :盐城市三级医院护士工作满意度总均分为(2.83±0.57)分,离职倾向总均分为(2.84±0.55)分。护士对人际关系、领导与管理表示满意;但对培训与晋升、工作本身、工作环境、家庭/工作平衡、报酬与福利表示不满意。工作满意度的各维度与离职倾向呈负相关(P<0.01),工作本身、领导与管理、家庭/工作平衡能解释离职倾向总方差变异量的24.5%。其中,工作本身、家庭/工作平衡、领导与管理是影响离职倾向的主要因素。结论 :护士的工作满意度对离职倾向有一定的预测性,提高工作满意度,有助于降低离职倾向。

Objective： To analyze work satisfaction of the nurses working in tertiary hospitals of Yancheng and their influence on turnover intention. Methods： Turnover intention form and self-made work satisfaction form were used to conduct a survey on 661 nurses of six tertiary hospitals of Yancheng by a convenient sampling method. Results： The overall average score of the work satisfaction of the nurses in the tertiary hospitals was （ 2.83 ± 0.57 ） points ; the overall average score of turnover intention was （ 2.84 ± 0.55 ）points. The nurses were satisfied with the human relationship, leadership and management. However, they were not satisfied with the training, promotion, work contents, work environment, family/work balance, salary and welfare. Every dimension of the work satisfaction and turnover intention demonstrated negative correlation （ P〈0.01 ）. The work contents, leadership and management and family/work balance could explain 24.5% of variability amount of the total variance of turnover intention, as the major influencing factors. Conclusion： The work satisfaction of the nurses has certain predictability on turnover intention. The increasing of work satisfaction is helpful for reducing turnover intention.