知识型员工工作压力与工作绩效的关系研究

Research on the Relationship between Job Stress and Job Performance of Knowledge Workers

为激发知识型员工的工作潜力,提高工作绩效,回顾相关文献,明确了知识型员工的概念,梳理了工作压力与工作绩效关系的现有研究,确定出工作本身压力、组织信任压力和职业发展压力的工作压力维度以及任务绩效、创新绩效的工作绩效维度,并引入自我效能和学习目标导向两个个体差异变量,从全新视角完善工作压力影响工作绩效的理论模型。226份不同公司知识型员工群体调查问卷的实证研究结果显示:知识型员工的工作本身压力与职业发展压力正向显著影响任务绩效和创新绩效,组织信任压力负向显著影响任务绩效和创新绩效;自我效能和学习目标导向在工作压力与工作绩效关系中均具有显著的调节效应。

To stimulate the work potential of knowledge workers, and improve work performance, the author reviewed some literatures and then defined the concept of knowledge type employees. Combing the existing research of job stress and job performance relationship, the paper determined the work pressure dimension, including work pressure itself, organizational trust pressure and career development pressure. And also the job performance dimension was determined, including task performance and innovative performance. Meantime, two individual difference variables of self-efficacy and learning goal orientation are introduced to improve the theoretical model of job stress and job performance from new perspectives. The empirical research results of 226 different knowledge workers group questionnaire showed that knowledge worker＇s work pressure itself and career development pressure had positive significantly influence on task performance and innovation performance, organizational trust pressure had negative significantly influence on task performance and innovation performance; self-efficacy and learning goal orientation in the relationship between job stress and job performance had a significant moderating effect.