PDCA循环模式在乡村卫生站护理质量管理中的应用

Application of PDCA circulation mode on nursing quality management in village health station

目的在基层卫生站护理质量管理中应用PDCA循环模式,提高基层卫生站护理质量。方法2014年10月至2015年10月间,将辖区内管辖的26个基层卫生站作为研究对象,随机分为对照组和实验组各13个,对照组采用传统的护理质量管理,实验组采用PDCA循环护理管理模式,比较两组的护理质量效果。结果实验组消毒隔离质量、护理安全、护理文书、护士整体素质、患者满意度等质量情况均优于对照组,差异有统计学意义(P<0.05)。结论在基层卫生站护理质量管理中应用PDCA循环模式,能有效提高护理质量。

Objective To apply the PDCA circulation mode in the nursing quality management of primary health care stations, and improve the quality of nursing in primary health care station.Methods During the period from October 2014 to October 2015, we studied the 26 basic level health stations within our area under the jurisdiction as the research object, randomly divided into control group and experimental group with each group with 13 stations. The control group used the traditional nursing quality management, and the experimentalgroup used PDCA circulation nursing management mode, and the nursing quality effect of the two groups were compared.Results The experimental group was superior to the control group in the quality of disinfection and isolation quality, nursing safety, nursing documents, the overall quality of nurses, patients ＇ satisfaction, the difference was statistically significant （ P〈0.05） . Conclusions The application of PDCA circulation mode in the nursing quality management of primary health care station can effectively improve the quality of nursing.