耳鼻喉科医患冲突的伦理思考

Ethical Reflections on Medical Dispute in the Department of Otorhinolaryngology

近年来发生多起耳鼻喉科医患冲突事件,医疗界多将此类事件归咎于医疗体制问题与患者素质,而民众则始终认为是由医务人员医德不佳导致的。通过对数起耳鼻喉科医患冲突事件从伦理及社会医学角度进行分析,探寻其中原因,并从医学教育、医院及医务人员角度提出相应解决策略。

In recent years, there were several extreme conflicts between doctors and patients in Otorhinolaryn-gology department. Medical field always contributes the disputes to medical system and patients′quality, however, the public blames the doctors′morality. This article analyzes these incidents in the perspective of ethics and social medicine, trying to find the causes. And it puts forward the countermeasures in terms of medical education, hospi-tal, and the medical personnel.