基于FAHP方法的高校图书馆知识服务能力评价研究

Research on the Evaluation of University Library's Knowledge Service Capability Based on FAHP Method

在知识服务的理论基础上,运用模糊层次分析法构建高校图书馆知识服务能力的评价模型,且针对郑州航空工业管理学院图书馆进行实例分析,并根据分析结果提出指导性的建议,这样既有利于提高高校图书馆知识服务能力,也可以利用此模型进行分析评价,可以直观地看到本身的发展状况,也可以更好地提供知识服务。

This paper is on the basis of knowledge service, uses the fuzzy analyticals hierarchy process(FAHP) to construct an evaluation model for the university library's knowledge service capability, and takes Zhengzhou Institute of Aeronautical Industry Management library as an example for analysis. Based on the analysis results, the guiding suggestions are put forward, which can improve the university library's knowledge service capability, use this model for analysis and evaluation to intuitively see their own development situation,and provide better knowledge services.