6Mills DH. Medical insurance feasibility study. A technical summary. West J Med, 1978, 128(4): 360-365.
7Kohn LT, Corrigan JM, Donaldson MS, eds. To Err is Human: Building a Safer Health System. Wanshington DC: National Academies Press, 2000.
8Department of Health. An Organisation with a Memory--Report of an Expert Group on Learning from Adverse Events in the NHS Chaired by the Chief Medical Officer. London: The Stationery Office, 2000.
9Runciman WB, Moiler J. Iatrogenic Injure in Australia. Adelaide Australian Patient Safety Foundation, 2001. http://www.apsf.net.au.
10The NPSA. Healthcare risk assessment made easy. [2010-12-22] Available from: URL: http://www.nrls.npsa.nhs.uk/resources/collections/root-cause-analysis/.
