组织知识创造的表达现象学探析

An Analysis of Organizational Knowledge Creation Expression Phenomenology

借鉴表达现象学对知识表达进行深入考察,在此基础上对企业管理变革、生产技术革新以及产品研发进行详细探析,结果表明一切知识都可以通过身体动作、工具设备运用以及言语等多种方式表达出来,但所有这些表达都不是完整的表达,而企业中的组织知识创造是一个知识表达贯穿其全程的知识共同化、融合化、可操作化和内化4阶段螺旋重复过程。在企业经营管理过程中,首先要充分利用各种知识表达方式以利于知识共享与传播,其次要对技能、惯例、风格等传统上认为难以言明的知识定期整理挖掘以利于其传承与革新,第三要按照知识创造4阶段螺旋重复规律设计各种创新流程以提高创新成功率。

From the perspective of expression phenomenology, this paper investigates knowledge expression and analyzes enterprise management reform, production technology innovation, and product research and development. The research findings show that all the knowledge can be expressed through a variety of ways, including body action, tool and apparatus application, language and so on, although they are not complete expressions; and that the organizational knowledge creation in an enterprise is a knowledge-expression spiral repeat process which consists of four stages, i.e., knowledge integration, knowledge fusion, knowledge operationalization and knowledge internalization. Therefore, it is suggested that in the process of enterprise management, various ways of knowledge expression be adopted to achieve knowledge sharing and spreading; such traditionally implicit knowledge as skill, routine and style be sorted out regularly to promote their inheritance and innovation; and that a variety of innovation processes be designed based on the four-stage knowledge creation spiral repeat law to improve the success rate of innovation.