信息化提升门诊服务能力

Improve Outpatient Service Skills with the Informationization

目的:通过信息化手段提升大型医院门诊服务水平,更好地为广大患者服务。方法:采取信息建设管理先行的思路,通过对医院门诊现有的流程方法进行梳理总结,并利用新的计算机技术打造智慧门诊。结果:依托信息技术突破了门诊狭小的格局,取得了社会效益、精细管理双赢效果。结论:利用移动互联网的医院信息化架构重组是医院实习精细化管理,迈向智慧医疗的基础。

Objective： Improving the capacity of large scale hospital outpatient service to make patients feel better through information means. Method： Based on the ideas of information manage, we summarize the present outpatient workflows to meet the requirement of overall investigation, smooth work, well-aligned sorting, understood exposition. what＆#39;s more, we take the advantage of wireless communication technology, electronic currency, two dimensional codes technology, medical knowledge base to build a smart outpatient service. Result： Relying on mobile Internet, outpatient service will extend to the cyber network from the real world. And this can cluster the consulting, seeing a doctor before diagnosis service, clinical follow-up visiting together to break through the small pattern with a double-sided win： social benefit and fine management. Conclusion： The rise of the mobile Internet has broken down the barriers to medical institutions and patient information communication barriers, that make the hospital development from scale expansion and digital medical to the elaborating management and intelligent medical.