护理安全管理在门诊静点中心护理安全隐患防范措施的应用研究

Research on Application of Nursing Safety Management in the Prevention Measures of Nursing Safety Hidden Dangers in the Outpatient Static Point Center

目的研究护理安全管理在门诊静点中心中常见护理安全隐患防范措施中的应用效果。方法以该院于2015年12月—2016年4月收治的456例门诊静点中心接受注射治疗的患者为研究对象,用随机数表法将所有患者均分为两组,即实验组与对照组。对照组患者采用常规管理方式,实验组患者采用安全管理方式,即回顾性分析以往在门诊静点中心中注射治疗过程中发生的护理事故及案例,完善静点中心护理措施,制定针对性的解决方法来加强护理安全管理。观察并对比两组患者门诊注射时的护理满意度、护患纠纷发生率、患者护理安全防范认知程度及防范措施掌握情况。结果实验组患者治疗时护患纠纷发生率及对护理的满意度分别为1.32%和97.80%,明显优于对照组患者的6.14%和82.20%,且比较差异有统计学意义(P<0.05);实验组患者的护理安全防范认知及防范措施掌握情况分别为(97.13±1.39)分和(95.12±1.37)分,明显高于对照组同期的(81.43±3.19)分和(82.19±3.09)分,且比较差异有统计学意义(P<0.05)。结论在患者于门诊静点中心接受注射治疗时采取护理安全管理方式,可以显著提高患者及其家属对于护理服务的满意度,降低护患纠纷发生率,提高患者的护理安全防范认知及防范措施掌握程度,值得在今后的临床治疗中应用及推广。

Objective To research the application effect of nursing safety management in the common prevention measures of nursing safety hidden dangers in the outpatient static point center. Methods 456 cases of patients receiving injection treatment in the outpatient static point center in our hospital from December 2015 to April 2016 were selected as the re-search objects, and randomly divided into two groups, the control group adopted the routine management method, the exper-imental group adopted the safety management method, and the nursing events and cases in the past outpatient static point centers in the injection treatment course were retrospectively analyzed, and the nursing measures in the static point center were improved, and the targeted solutions were made to enhance the nursing safety management, and the nursing satisfactory＆amp;nbsp;degree, incidence rate of nurse-patient disputes, cognitive awareness of nursing safety prevention of patients and mastery condition of prevention measures of the two groups were observed and compared. Results The differences in the incidence rate of nurse-patient dispute and satisfactory degree to nursing in treatment in the experimental group were obviously better than those in the control group, [（1.32%and 97.80%vs 6.14%and 82.20%）], and the differences had statistical significance by comparison,P〈0.05, the mastery scores of nursing safety prevention cognition and preventive measures in the experimen-tal group were obviously higher than those in the control group, [（81.43±3.19） marks and （82.19±3.09） marks vs （81.43± 3.19） marks and （82.19±3.09） marks], and the differences had statistical significance by comparison, P〈0.05. Conclusion The nursing safety management method for patients when they receive the injection treatment in the outpatient static point center can obviously improve the satisfactory degree of patients and their family, reduce the incidence rate of nurse-patient disputes and improve the patient’s mastery degree of nursing safety prevention awareness and prevention measures, which is worth application and promotion in future clinical treatment.