护理人员合作状况与团队绩效的相关性研究

Correlation study between nursing personnel cooperation status and team performance

[目的]了解护理团队合作状况与团队绩效、护士满意度的关系。[方法]采用护理团队合作状况调查问卷和护士专用满意度量表、绩效评价工具对北京市某三级综合医院29个团队371名护理人员进行问卷调查,通过专职人员质控检查成绩和工作量等指标计算团队绩效。[结果]护理团队的信任与支持、团队心智模型、领导和团队取向4个维度与团队绩效呈正相关(P<0.05或P<0.01),信任与支持、团队心智模型、领导3个维度与成员满意度呈正相关(P<0.05);团队合作与团队绩效、满意度呈正相关,成员满意度与团队绩效呈正相关(P<0.05)。[结论]提高护理团队合作状况可以提高护理人员满意度及护理绩效。

Objective：To know about the relationship between nursing team cooperation status and team performance,nurse＇s satisfaction.Methods：A total of 29 teams of 371 nursing personnel in a third grade A general hospital in Beijing were investigated by using nursing team cooperation status questionnaire and nurses＇ satisfaction scale,performance evaluation tools.And team performance was calculated through quality control test results and workload and so on.Results：The trust and support of nursing team,team mental model,leadership and team orientation 4 dimensions were positively related to team performance（P〈0.05 or P〈0.01）,trust and support,team mental model leadership 3 dimensions were positively related to member＇s satisfaction（P〈0.05）;team cooperation was positively related to team performance and satisfaction,members＇ satisfaction was positively related to team performance（P〈0.05）.Conclusion：Improving nursing team cooperation situation could enhance the satisfaction of nursing personnel and nursing performance.